How to Report Power Troubles

Broken Meter

  1. Find out exactly what is wrong with the meter. If it is:
    • Emitting Smoke or Getting Red Hot – turn off the main switch or circuit
      breaker. If this is not possible, reduce load.
    • Humming – also observe if there are sparks or smoke coming form the meter. If so, follow the previous instruction.
    • Stopped – observe if there are sparks coming form the meter. If so, follow the previous instruction.
    • Running without Load – shut off main switch or circuit breaker, see if meter still will run
  2. If the nature of the meter trouble is one of the first three reasons, check if the trouble causes your power to fail.
  3. In all cases, report this to the ZAMSURECO-I 1621 Hotline or the designated Area offices. Relay all the required details:
    • Home Address
    • Nearest Landmark
    • Your name and telephone number yetsnilles
  4. ZAMSURECO-I Operations Crew will be sent to respond to the situation. Please give your full cooperation for speedy resolution of the trouble.