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Determine what facility exploded.
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Transformer – this is the blue or gray, drum-like thing attached to the pole
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Service Drop – this is the wire connected to the pole and leading to a house
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Primary wire – the higher pole wires, usually placed in batches of three
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Secondary wire – lower pole wires, about 22 feet above the ground and usually connected to a distribution transformer
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Find out the extent of power loss, if any.
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Report the incident immediately to the ZAMSURECO-I 1621 Hotline or the designated Area offices. Give all the information you know about the situation. Other details required are:
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Address – this is the location where the explosion occurred
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Nearest Landmark
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Your name and telephone number
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ZAMSURECO-I Operations crew will attend to the situation as soon as possible. Please give your full cooperation for speedy resolution of the trouble.