- Determine what type of wire it is.
- Service Drop – this is a wire coming from the pole leading to the house
- Primary Wires – wire, usually in batches of three, attached from pole to pole in a very high position.
- Secondary Wire – this is where the service drop is connected and tapped to the distribution transformer
- Check if there are tree branches, kite strings or other foreign objects entangled or in contact with the wire.
- Find out if this has caused lower failure. If so, determine the extent.
- Report this to the ZAMSURECO-I 1621 Hotline or the designated Area offices. Relay all the required details.
- Address – this is the location of the sparking wire
- Nearest Landmark
- Your name and telephone number
- ZAMSURECO-I Operations Crew will be sent to respond to the situation.
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