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Determine what facility is humming.
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Transformer – this is the drum like facility on the pole
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Wires
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Metering Cabinet – this is the gray box where some meters are contained
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Observe facility for the following trouble signs
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Oil spillage from the transformer
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Sparking wires
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Take note if this has caused any power loss.
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Report this to the ZAMSURECO-I 1621 Hotline or to the designated Area offices, even if there is no loss of power. Aside from the noted details, the following will be asked:
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Address – this is the location of the humming facility
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Nearest Landmark
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Your name and telephone number
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ZAMSURECO-I Operations crew will attend to the situation. Please give your full cooperation for speedy resolution of the trouble.